Reference

How spacemen88 Handles Your Data in Indonesia

Your account information, wallet details and session data are kept under defined rules — here is exactly what we collect, why we collect it, and how you stay in control.

Data You ControlWallet PrivacyAccount SecurityIndonesia Access
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spacemen88 How spacemen88 Handles Your Data in Indonesia
HOW WE PROTECT DATA

Account Security and Data Integrity at spacemen88

SSL Encryption on Every Page Every page you open on spacemen88 — from the lobby to the cashier — runs over SSL encryption. This means your wallet credentials and personal details travel in an encrypted channel, not in plain text.
KYC Verification Before Withdrawal KYC checks happen once, before your first withdrawal. You submit a valid national ID; our team verifies it against your registered name. After approval, future withdrawals process to your verified DANA, OVO or GoPay wallet without repeating the full check.
Wallet Data Kept Separate Your GoPay, OVO or DANA account numbers are stored separately from your game history and session logs. The two data sets are linked only during a transaction, reducing the exposure of your financial details at rest.
No Third-Party Data Sales We do not pass your personal information — name, contact details or wallet identifiers — to advertising networks or data brokers. Your account data stays inside the platform and is used only for account operation and security.
spacemen88 Personal Data We Hold on Your Account

Personal Data We Hold on Your Account

When you open an account, we collect your name, contact details and the wallet identifiers linked to DANA, OVO or GoPay so deposits and withdrawals route to the right place. Session logs track which lobby areas — slots, live casino or the sportsbook — you accessed, purely to keep the account secure and restore your session if it drops. We do not

sell your data to third-party advertisers. Identity verification is required before a withdrawal processes; you upload a valid ID once and our verification team reviews it before releasing funds. Players in Surabaya and across Indonesia go through the same single verification path.

PRIVACY HELP CHANNELS

Where to Get Help With Your Privacy Settings

Live Chat — Account Privacy Reach our support team through the live chat icon on any lobby page. Ask to update your registered email, change your linked wallet or request a data summary. The team handles account privacy questions around the clock.
Wallet Verification Help If your DANA, OVO or GoPay wallet fails the verification check, our team will walk you through the re-submission steps. Send a screenshot of the wallet screen and your account ID via chat for the fastest resolution.
Data Access Requests You can ask us what personal data we hold on your account at any time. Submit a data access request through our support channel; we will respond with a summary of your stored information within a reasonable timeframe.

Key Privacy and Account Terms You Should Know

01
What is KYC on a casino account?

KYC stands for Know Your Customer — the identity check that confirms you are who you say you are. On spacemen88 it means uploading a valid national ID before your first withdrawal is processed.

02
What does SSL mean for my account?

SSL (Secure Sockets Layer) is the encryption standard that scrambles data moving between your device and the platform. It prevents third parties from reading your login credentials or wallet details in transit.

03
What is a data access request?

A data access request is your right to ask the platform to show you what personal information it holds. You submit the request through support, and you receive a summary of stored data related to your account.

04
What does 'wallet verification' mean at spacemen88?

Wallet verification confirms that the DANA, OVO or GoPay account you linked belongs to you. The registered name on the wallet must match the name on your spacemen88 account before a withdrawal can be released.

05
What is a session log?

A session log is a record of when you logged in, which lobby areas you opened and when you logged out. We use session logs to detect unusual access and restore your account state if a connection drops mid-session.

06
What does 'data retention' mean?

Data retention is how long we keep your account records after you stop using the platform. Retention periods are set by the operating rules we follow; you can ask our support team how this applies to your account.

Common Questions About Privacy on spacemen88 Indonesia

Open live chat and ask to change your registered email. Support will verify your identity using your linked wallet name before processing the update. The change takes effect immediately on confirmation.

Yes, but a valid wallet must stay linked for withdrawal purposes. You can swap your DANA for OVO or GoPay through account settings or by asking live chat to update the wallet record after verifying your identity.

Game studios receive only the session token needed to load the game — no personal name, contact details or wallet identifiers. Providers like Pragmatic Play and Evolution operate under their own data rules for that session token.

When you close your account, we stop processing your data for active services. Certain records are retained for the period required by our operating rules. Ask support for a full explanation of what is retained and for how long.

Our team reviews uploaded documents and aims to complete verification promptly. If the image is clear and the name matches your registered wallet, most reviews are completed within one business day. Support can check your review status via live chat.

Your account data is tied to your credentials, not your device. Logging in from a new phone or desktop loads the same account state. We flag unfamiliar device logins and may send a verification prompt before granting full access.

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